Effective Date: 1 Jan 2026
Last Updated: 1 Jan 2026
This Privacy Policy explains how the Life Coach Program (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit selfcoachprogram.com (the “Site”) and purchase our digital products.
Information We Collect
Information You Provide
When you purchase products from our Site, we collect:
- Name – For order processing and communication
- Email address – For purchase confirmation, download links, and customer support
- Payment information – Processed securely through Stripe (we do not store your credit card details)
- Billing address – Required by our payment processor
Information Collected Automatically
When you visit our Site, we automatically collect:
- Usage data – Pages visited, time spent, links clicked (via WordPress Analytics)
- Device information – Browser type, operating system, IP address
- Cookies – Small files stored on your device for site functionality (see Cookies section below)
How We Use Your Information
We use your information to:
- Process purchases – Complete transactions and deliver digital products
- Provide customer support – Respond to inquiries and resolve technical issues
- Improve our Site – Analyze usage patterns to enhance user experience
- Comply with legal obligations – Maintain records as required by law
We do not:
- Sell your personal information to third parties
- Use your information for marketing purposes without explicit consent
- Share your information except as described in this policy
Third-Party Services
Stripe (Payment Processing)
We use Stripe to process payments securely. When you make a purchase, Stripe collects your payment information directly. We never see or store your complete credit card details.
Stripe’s privacy practices are governed by their Privacy Policy: https://stripe.com/privacy
WooCommerce (E-commerce Platform)
We use WooCommerce to manage our online shop and process orders. WooCommerce stores your purchase information on our server to fulfill orders and provide customer support. This information is not shared with WooCommerce (Automattic) unless you explicitly opt-in to their services.
WordPress Analytics
We use WordPress Analytics to understand how visitors use our Site. This includes aggregate data about page views, traffic sources, and user behavior. This data is anonymous and does not identify individual users.
Cookies
Our Site uses cookies for:
- Essential functionality – Maintaining your shopping cart and session
- Analytics – Understanding site usage through WordPress Analytics
- Preferences – Remembering your settings
You can disable cookies through your browser settings, though this may affect site functionality.
Data Security
We implement reasonable security measures to protect your personal information, including:
- Secure payment processing through Stripe
- Encrypted data transmission (SSL/TLS)
- Limited access to personal information
- Regular security reviews
However, no method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal and accounting obligations
- Resolve disputes and enforce agreements
Purchase records are retained for a minimum of seven years for tax and accounting purposes as required by law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access – Request a copy of the information we hold about you
- Correction – Request correction of inaccurate information
- Deletion – Request deletion of your information (subject to legal retention requirements)
- Objection – Object to certain processing of your information
To exercise these rights, contact us at [email protected]
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it’s used, and the right to request deletion of your information.
Children’s Privacy
Our Site and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates when changes were made. Continued use of the Site after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Email: [email protected]
Business Name: Lisa Splinter LLC
Business Address: 1992 Lewis Turner Blvd. Fort Walton Beach, FL, 32547